Australia’s favourite medication management provider

our AIM

is to relieve aged care from the unnecessary burdens of medication management

We understand the complexities and pressures that the aged care sector has to contend with, and we believe they deserve better support.

We do this by providing our most vulnerable citizens with consistently safe and positive outcomes through the most advanced software and hardware solutions available.

It’s what’s made us Australia’s favourite medication management system.


We are a team of health professionals and technologists who care passionately about health and wellness. Collectively our team has over 130 years experience working with the aged care sector in Australia.

Phil Offer - CEO

Phil Offer

Chief Executive Officer

Phil is CEO of BESTMED and leads the vision to transform medication management for patients by connecting prescribers, pharmacies and providers. Phil has worked in digital health for over 10 years with executive roles in primary care software (MedicalDirector), chronic disease management (George Institute for Global Health) and telehealth (My Emergency Doctor). Prior to BESTMED, Phil worked in the telecoms industry for 16 years in marketing, finance and product roles. He is passionate about enabling his teams to deeply understand the customer and find sustainable ways to improve the way they work. Phil is a Chartered Accountant (UK) and has a Master of Arts from Cambridge University.

Amir Sinanovic - Director of Sales


Director of Sales

As the Director of Sales at BESTMED, Amir is passionate about driving growth and excellence in the aged care industry. With over 25 years of commercial experience, he has cultivated a results-driven team that is dedicated to providing the highest quality of care to our clients. With a  focus on fostering innovation and collaboration to deliver tailored medication management solutions that meet the unique needs of our many customers. Together, we aim to revolutionise healthcare and make a positive impact on Australia’s most vulnerable across the continuum of care. To email Amir click here or connect on LinkedIn.

Sam Hijazi - Head of Business Services

Sam Hijazi

Head of Business Services / Pharmacist

Sam is an expert in Pharmaceuticals specifically for the Residential Aged Care Sector. With over 15 years experience as a pharmacy owner, operating multiple successful businesses, he provides a specialised customised aged care service. Working closely alongside Aged Care clinicians and leaders, Sam ensures positive outcomes are achieved for consumers and their medication management. Sam is driven by the impact that the BESTMED system has on improving the quality of care for consumers. To email Sam click here or connect on LinkedIn.

Amanda Fieldhouse - National Clinical Executive

Amanda Fieldhouse

National Clinical Executive

A healthcare professional with over thirty years of experience, Amanda’s knowledge spans both the Health and Aged Care sectors at senior management level in both the private and public sectors. A qualified RN, Amanda has previously managed multiple residential aged care facilities, hospitals and prior to joining BESTMED held the role of VIC/TAS State Manager with LASA. Amanda’s warmth, industry understanding and most importantly, her genuine passion for aged care staff and residents, drive her to find ways to deliver improved outcomes. To email Amanda click here or connect on LinkedIn.

Kirstie Galloway Smith - Client Services Manager

Kirstie Galloway Smith

Client Services Manager

As Client Services Manager, Kirstie is responsible for implementing BESTMED into pharmacies and aged care homes, as well as overseeing the support team. Kirstie has over ten years of delivering successful outcomes in projects within the healthcare industry. She joined the BESTMED team in 2018 and has implemented the BESTMED system into over 600 aged care homes and over 200 pharmacies. Kirstie is driven by achieving successful implementations for our customer’s companies and ensuring BESTMED enables our new customers to improve their high level of resident care. Whilst simultaneously ensuring all our customers are provided with outstanding support from the BESTMED team. To connect with Kirstie click here.


To book a demo or email us, use the form below.